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Privacy Policy

Data Collection and Usage

Last updated: July 8, 2024

This privacy policy is meant to help you understand what data Coastal Enterprises, Inc. (“CEI”) and its related pages (the “Website” or “Site”) collect when you use the Website, why we collect it, what we do with it, and how we protect it. CEI, which owns and operates the Website, is committed to ensuring that your privacy is protected.  This is important, so we hope you will take time to read it carefully.

The terms “we,” “our,” and “us,” in this Privacy Policy refer to CEI.  “You” and “your” refer to you as a user of the Website.

BY ACCESSING AND/OR USING THE SITE, YOU SIGNIFY THAT YOU HAVE READ THIS PRIVACY POLICY AND AGREE TO BE BOUND BY, AND COMPLY WITH, ITS TERMS.  IF YOU DO NOT AGREE TO BE BOUND BY, AND COMPLY WITH, THESE TERMS, PLEASE LEAVE AND DO NOT ACCESS THE SITE.

Information We Collect

Information is collected from you at several different points during your visit to the Website.

Information You Give Us

At certain points during your visit to the Website you may be asked to provide information about yourself, or given the option to provide certain information. The active collection points on our Website include:

The information requested may include your email address, name, phone number, and/or information about your business and your previous interactions with CEI. When you register for certain workshops and training we may request detailed demographic information required by our funders (including Federal agencies such as the SBA and HUD).

You have the choice about whether to disclose the information necessary to use these features. 

Payment Information

CEI uses a third-party service, Stripe, to process any payments or donations through the Site. CEI does not collect any payment information through the Site, and Stripe records viewable by CEI staff are limited to the purchaser’s name, email, zip code, card expiry date, and the last four digits of the payment card.  Access to these Stripe records is restricted to a limited number of CEI staff based on their job function.  Stripe’s privacy policy governs the collection and use of information collected through Stripe’s website.  Please also refer to the section of this Privacy Policy (“When this Privacy Policy Applies”) dealing with links to other websites.

Passive Collection of Information

In addition to information that you actively provide us, we collect information about how you interact with the Website. For example, like many websites, we use “cookies,” web beacons, and remarketing services (which are discussed in more detail below).  The types of passive information collected by the Website include, but are not necessarily limited to, your IP address, which type of browser you are using, where you go on the Website, and how long you stay on any part of the Website.     

Analytics, Trackers & Cookies

Analytics

We use the services of third parties, including Google Analytics and Hotjar, to collect and analyze statistical data about visitors to our Website, and to collect certain information and send out emails and other mailings/correspondence.  Some of these analytic and/or mailing services collect personally identifiable information about you.  You can opt out of Google’s use of cookies by visiting Google’s Ads Settings page, located here:  http://google.com/settings/ads/onweb/optout?hl=en.

Hotjar

We also use Hotjar in order to better understand our users’ needs and to optimize our services and your experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to better build and maintain our services. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.

Cookies

We use “cookies” to collect and store information related to how our Site is used when you visit the Website in order to improve our services for you.  Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device.

We use both session ID cookies and persistent cookies.  A session ID cookie expires when you close your browser.  A persistent cookie remains on your hard drive for an extended period of time. 

We use session cookies to monitor your interaction with the Website.  We also use permanent cookies to track click streams.  We do not link cookie data to personally identifiable information.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The “help” feature on most browsers provides information on how to accept cookies, disable cookies, and how to receive a notice when receiving a new cookie.  If you do not accept cookies, you may not be able to use some features of our Site.

How We Use Information We Collect

We use the information we collect to provide, maintain, protect, and improve the Website and the services we provide on and through it.  We also use this information to do the following:

Contacting You By Email

We may use your contact information periodically in order to inform you about upcoming events or new products. The frequency of these messages will vary depending upon each user’s profile, including the types of information each user has indicated an interest in.

Out of respect for the privacy of our users, we present the option to opt-out of receiving newsletters and/or e-mails within our enewsletter distribution platform.  E-mail messages from third parties are not governed by the opt-out provisions of this Privacy Policy, but all such third parties are strongly encouraged to include opt-out procedures in their messages to you.

Disclosure of Information to Third Parties

From time to time we may decide that it is more efficient to use third parties to perform specific services, such as sending newsletters or other correspondence to our users.  If we use a third party to provide a specific service your information may be shared with those third-party partners to the extent necessary for those organizations to provide services to us or to our users.  Any such organizations who receive user information for this purpose are required to keep the information confidential and only use it to provide services to us or our Site users. 

The following operators may collect information about you while you are on the Websites:

Campaign Monitor

9 Lea Ave.
Nashville, TN 37210 USA

Emailed inquires can be made using forms found on this service provider’s customer support website: https://help.campaignmonitor.com/contact

MailChimp

The Rocket Science Group, LLC

675 Ponce de Leon Ave NE

Suite 5000 Atlanta, GA 30308

T: (678) 999-0141

Emailed inquires can be made using forms found on this service provider’s customer support website: https://mailchimp.com/contact/

We may also provide your information to third parties in the following circumstances:

We may also share aggregate, non-personal information about website usage with third parties.  This aggregate information does not contain any personally identifiable information about our users.

The third-party services covered by this section do not include links to third-party websites found on the Website, which are governed by the section of this Privacy Policy (“When this Privacy Policy Applies”) dealing with links to other websites.

When this Privacy Policy Applies

Our Privacy Policy applies to the Website.  It does not apply to other websites or services that have separate privacy policies that do not incorporate this Privacy Policy.  The Website may contain links to other websites or direct you to other websites when you use certain functionality on the Website, like when you want to sign up and pay for certain services we offer.  However, once you have used these links and/or been redirected to leave our Website, we do not have control over the other websites you visit and we are not responsible for their privacy practices.  Therefore, we cannot be responsible for the protection and privacy of any information that you provide while visiting such websites.  You should exercise caution and look at the privacy statement applicable to other linked websites.

The following privacy notice is provided to users who become consumers (as that term is defined in the Gramm Leach Bliley Act) – Consumer Privacy Notice. 

The following privacy notice is provided to users who become customers (as that term is defined in the Gramm Leach Bliley Act) – Customer Privacy Notice. 

To the extent either of the above-referenced privacy notices conflict with the terms of this Privacy Policy, the terms of the applicable notice will apply.

Controlling Your Personal Information

People have different privacy concerns.  Our goal is to be clear about what information we collect and what we do with it so that you can make meaningful choices about how it is used.  If you choose, you may restrict our collection or use of your information through the Website in the following ways:

Children’s Privacy

This Website contains information about CEI’s business practices, investing opportunities, and policy advocacy.  We do not intent to gather personal information online from or about children.  We encourage all children and teens to seek consent from their parents before providing any information about themselves, their families, or their homes to anyone on the Internet, including through our Website.

Terms of Use

Please also see our Terms of Use, which sets forth the terms of use, disclaimers, and limitations of liability governing use of the Website.

Security

The security of your information is important to us, and we strive to implement and maintain commercially reasonable security measures appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.

While we strive to protect the information you provide to us, we cannot guarantee or warrant the security of any information you transmit to us or receive from us. This is especially true for information you transmit to us via email since we have no way of protecting that information until it reaches us since email does not have the security features that are built into our Website.

Changes to this Privacy Policy

Our Privacy Policy may change from time to time.  We will post any changes on this page.  You should check this page from time to time to make sure you are okay with any changes that we make.  If we make significant changes to our privacy practices, we will provide a more prominent notice of changes to this policy.  This privacy policy is effective as of July 8, 2024.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@ceimaine.org.